service advisor Jobs in Jordan

Overall RolePurposeThe Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent courteous efficient and proactive point of contact for customers both inte...

Key capabilities Problem SolvingThe jobholder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder...