Outsourcing Jobs in Amman

Answering Customer Queries: Live chat agents are there to support online customers by promptly answering their questions that come in via the website(s) they manage1. Proactive Engagement: Engage in real-time, comprehensive interactions with customers, ensuring they receive t More...

Achieve the agreed Sales Plan objectives and targets. Initiate and drive Pre-Qualification AML process with end users for MRO and Projects business for relevant Company products not currently on the registration AML approved list. Pursue MRO conversion opportunities within major end More...

Company Description Smart Cell for Communication system and Contracting (SCCC) is a leader in IT and telecommunication engineering solutions, providing equipment installation, maintenance, and outsourcing services. Our commitment to excellence and friendly service makes us the best c More...

Customer success managers (CSMs) support your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue More...

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

female customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home (providing a quiet environment) 4- Speak Arabic properly 5- Writin More...

Call Center employees are required with distinguished salaries and flexible working hours Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify info More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- He can work from home (a quiet environment is provided) 4- Speak Arabic properly 5- Writing in Ar More...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. T You main goal will be to effectively address customer issues, complaints and inquiries in a timel More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

Customer Service Managers are responsible for ensuring that customers are satisfied at all times. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring that all company policies are f More...