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Senior Director of Enterprise Governance and Technology

Avertra Corp


Job Location:

Amman - Jordan

Monthly Salary: $ 175000 - 175000
Experience Required: 10-15years
Posted: 28 August 2026 (20 days ago)
Application Deadline: 25 November 2026
Vacancies: 1 Vacancy

Job Summary

Our mission is to Simplify Life. avertra helps highly regulated customer-centric industries led by utilities and energy deliver exceptional customer and employee experiences through our MiCustomer platform and digital services. Behind that mission sits the backbone that keeps everything secure reliable and audit-ready and that backbone is what this role owns.
We are looking for a Senior Director of Enterprise Governance and Technology: a true player-coach who is strategic enough to build and lead teams and hands-on enough to stay close to the technology itself. You will own the full internal technology estate from IT support and infrastructure to cybersecurity DevOps internal automation and our QA and Automation function and you will own the compliance program that keeps us trusted by enterprise clients and regulators alike.
This is a broad high-trust mandate. You will keep the lights on and the systems secure raise the bar on how we automate test and operate and stand behind our security and compliance posture in the room with clients and auditors. You are equally comfortable architecting a solution coaching an engineer through it presenting to an executive and answering a hard question in a SOC 2 audit or a technical RFP.

Key Responsibilities
Enterprise IT & Infrastructure
  • Own Enterprise IT Support and the internal technology estate ensuring reliable secure and scalable service across the organization and its regions.
  • Lead infrastructure strategy and operations across cloud and on-premise environments optimizing for performance resilience and cost.
  • Define standards for availability disaster recovery and business continuity and hold the organization to them.
Cybersecurity
  • Own the cybersecurity program end to end: strategy controls monitoring incident response and a security-aware culture.
  • Manage risk assessments vulnerability management and remediation keeping the organization ahead of emerging threats.
  • Serve as the senior escalation point for security incidents leading response with clarity and speed.
DevOps & Internal Automation
  • Lead DevOps practice and tooling driving CI/CD infrastructure as code and reliable repeatable delivery.
  • Design and scale internal automations that reduce manual effort increase consistency and free teams for higher-value work.
  • Champion observability so issues are caught early and resolved fast.
QA & Automation
  • Own the Quality Assurance and test automation function setting the standards frameworks and coverage that keep our products and internal systems dependable.
  • Build and scale automated testing (functional regression and performance integrated into CI/CD) so quality is verified continuously rather than inspected at the end.
  • Define quality metrics such as defect escape rate test coverage and release readiness and drive continuous improvement against them.
  • Partner with engineering and DevOps to embed quality gates across the delivery lifecycle and grow a strong quality engineering team.
Compliance & Audits
  • Own all compliance audits including but not limited to SOC 1 SOC 2 and PCI DSS from control design through evidence remediation and successful certification.
  • Build and maintain the control framework policies and documentation that keep the organization continuously audit-ready.
  • Serve as the primary point of contact for auditors regulators and client security reviews.
Client-Facing & Commercial
  • Be client-facing when needed representing avertras security infrastructure and governance posture with credibility and confidence.
  • Actively participate in technical RFP responses shaping the technical narrative and answering complex security infrastructure and compliance questions.
  • Partner with commercial and delivery teams to turn our technical strength into a competitive advantage.
Team Leadership
  • Build lead and mentor high-performing teams across IT security infrastructure DevOps and QA and automation.
  • Set clear priorities and standards develop the next layer of technical leaders and lead with fairness candor and care.


Requirements
Core Mindset & Traits
Player-Coach
You lead from the front. You build and grow strong teams and set the strategy and you stay hands-on in the technology never so far from the work that you lose the plot. Your engineers respect you because you can still do the job not just describe it.
Security-First
You treat security and trust as non-negotiable foundations not afterthoughts. You think in terms of risk controls and evidence and you build a culture where the whole organization takes ownership of protecting our systems and data.
Systems Builder and Automator
You see manual repetitive work as an opportunity. You design internal automations reliable infrastructure and automated testing that make the whole company faster more consistent and more scalable.
Audit-Ready by Design
You do not scramble before an audit. You build controls documentation and evidence into how the organization operates every day so that SOC 1 SOC 2 and PCI DSS reviews confirm what is already true.
Calm Clear and Decisive
When something breaks or an incident hits you are the steady hand with a plan. You communicate clearly to engineers and executives alike and you make sound decisions under pressure.
Business-Fluent Technologist
You connect technology to commercial outcomes. You can sit with a client shape a technical RFP response and translate deep technical detail into language that builds confidence and wins trust.

Requirements & Qualifications
Education
Bachelors degree in Computer Science Information Systems Engineering or a related technical field. Masters degree is a plus.
Experience
  • 12 years in enterprise technology with at least 5 years in senior leadership spanning several of the following: IT and infrastructure cybersecurity DevOps and QA and automation.
  • Proven hands-on ownership of a compliance program with direct experience achieving and maintaining SOC 1 SOC 2 and PCI DSS or comparable frameworks.
  • Track record leading cybersecurity strategy and incident response in a real production environment.
  • Experience owning cloud and on-premise infrastructure DevOps practices internal automation and test automation at scale.
  • Experience in client-facing and commercial settings including technical RFP responses and client security reviews.
  • Demonstrated success building and mentoring technical teams as a genuine player-coach.
Knowledge Skills & Abilities
  • Deep command of cybersecurity principles risk management and control frameworks.
  • Strong hands-on foundation in cloud platforms (AWS Azure or GCP) infrastructure CI/CD and infrastructure as code.
  • Solid grasp of quality engineering and test automation practices and tooling.
  • Fluency in compliance and audit practices evidence management and policy development.
  • Excellent communication skills able to move between engineers executives auditors and clients with ease.
  • Strong command of English. Arabic is a strong advantage for leading local teams.
Certifications & Preferences
  • Security certifications such as CISSP CISM or CISA are strongly preferred.
  • Cloud or DevOps certifications (AWS Azure Kubernetes) are a plus.
  • Familiarity with utilities energy financial services or other regulated industries.
  • Experience in an enterprise software or consulting environment serving enterprise clients.
Work Schedule
Sunday to Thursday (Jordan timezone) with flexibility to support global collaboration and respond to incidents when needed.

Benefits
What We Promise You
  • Youll join a global family of passionate people building a sustainable scalable ecosystem committed to using logic to create a better experience.
  • You will be empowered to drive change challenge the status quo and innovate without bureaucracy slowing you down.
  • We will invest in you giving you the opportunity to master your domain and drive excellence at scale.


Required Skills:

Requirements Core Mindset & Traits Player-Coach You lead from the front. You build and grow strong teams and set the strategy and you stay hands-on in the technology never so far from the work that you lose the plot. Your engineers respect you because you can still do the job not just describe it. Security-First You treat security and trust as non-negotiable foundations not afterthoughts. You think in terms of risk controls and evidence and you build a culture where the whole organization takes ownership of protecting our systems and data. Systems Builder and Automator You see manual repetitive work as an opportunity. You design internal automations reliable infrastructure and automated testing that make the whole company faster more consistent and more scalable. Audit-Ready by Design You do not scramble before an audit. You build controls documentation and evidence into how the organization operates every day so that SOC 1 SOC 2 and PCI DSS reviews confirm what is already true. Calm Clear and Decisive When something breaks or an incident hits you are the steady hand with a plan. You communicate clearly to engineers and executives alike and you make sound decisions under pressure. Business-Fluent Technologist You connect technology to commercial outcomes. You can sit with a client shape a technical RFP response and translate deep technical detail into language that builds confidence and wins trust. Requirements & Qualifications Education Bachelors degree in Computer Science Information Systems Engineering or a related technical field. Masters degree is a plus. Experience 12 years in enterprise technology with at least 5 years in senior leadership spanning several of the following: IT and infrastructure cybersecurity DevOps and QA and automation. Proven hands-on ownership of a compliance program with direct experience achieving and maintaining SOC 1 SOC 2 and PCI DSS or comparable frameworks. Track record leading cybersecurity strategy and incident response in a real production environment. Experience owning cloud and on-premise infrastructure DevOps practices internal automation and test automation at scale. Experience in client-facing and commercial settings including technical RFP responses and client security reviews. Demonstrated success building and mentoring technical teams as a genuine player-coach. Knowledge Skills & Abilities Deep command of cybersecurity principles risk management and control frameworks. Strong hands-on foundation in cloud platforms (AWS Azure or GCP) infrastructure CI/CD and infrastructure as code. Solid grasp of quality engineering and test automation practices and tooling. Fluency in compliance and audit practices evidence management and policy development. Excellent communication skills able to move between engineers executives auditors and clients with ease. Strong command of English. Arabic is a strong advantage for leading local teams. Certifications & Preferences Security certifications such as CISSP CISM or CISA are strongly preferred. Cloud or DevOps certifications (AWS Azure Kubernetes) are a plus. Familiarity with utilities energy financial services or other regulated industries. Experience in an enterprise software or consulting environment serving enterprise clients.


About Company

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Today’s organizations are focused on serving customers while saving costs. Yet, the seamless customer experience and efficiency they seek is at odds with an IT environment full of legacy systems. Avertra’s MiCustomer Platform and Strategic consulting services drive organizations to tr ... View more

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