Enterprise Growth Specialist

Our mission is to Simplify Life. avertra helps highly regulated customer-centric industries led by utilities and energy deliver exceptional experiences through our MiCustomer platform and digital services.

• Research assigned accounts and their industry context map stakeholders and identify whitespace and expansion opportunities.
  
• Contribute to and over time own account plans that connect client goals to avertras capabilities.
  

• Build maintain and grow assigned relationships across our community carrying the conversation and following up independently.
  
• Run discovery that goes beyond surface answers surfacing the goals constraints and friction that reveal where we can help.
  

• Analyze usage and adoption data to spot patterns risks and expansion signals across accounts.
  
• Translate what you find into clear actionable insight both for the client and as voice-of-customer input to product and growth.
  

• Support pursuits with a product-owner mindset shaping the right solution to a clients need alongside product and engineering.
  
• Articulate the value of the MiCustomer platform (MiPortal MiAgent MiComm) in terms the clients decision-makers care about.
  

• Onboard new members drive engagement and follow-ups and contribute to planning and content turning the community into insight and advocacy.
  

• Represent avertra and MiCustomer at conferences and sessions on-site and virtual and own the client follow-ups that come out of them.
  
• Design repeatable growth processes templates and lightweight tooling that make the whole team faster and sharper and measure the impact.
  

• You ask the question behind the question and you know how to turn curiosity into insight that others walk past.
  

• You connect what we do to the outcomes a client actually cares about in plain compelling language without hiding behind feature lists.
  

• You bring warmth and energy that make clients want to keep talking to a client-facing role presence is not optional.
  

• You are comfortable in usage and adoption data and you can separate signal from noise to find a real opportunity.
  

• You see a better way to run things and you design it an industrial-engineering instinct applied to how growth actually gets done.
  

• In a pre-sales moment you translate a clients real need into a feasible valuable solution partnering naturally with product and engineering.
  

• Strong process design: you can map how work is done and redesign it for speed and quality.
  
• Pre-sales and product-owner mindset: you translate client needs into feasible valuable solutions.
  
• Advanced data analytics: you can analyze customer usage and adoption data and turn it into insight for product and growth.
  
• Excellent client engagement discovery and relationship-building skills with an engaging high-energy presence.
  
• Strong spoken and written English for US clients
  

• Around 2 to 4 years of experience. Exceptional candidates with more experience are welcome.
  
• Any external client-facing experience is required.
  
• Experience in customer success or customer relationships B2B or product marketing market research voice-of-customer or project management is a strong plus.
  

• Background from a top-tier consulting firm (The big 4).
  
• Comfort with AI tools (for example Claude Code) is a plus not a must.
  

• 25-50%
  

• Youll join a global family of passionate people building a sustainable scalable ecosystem committed to using logic to create a better experience.
  
• You will be empowered to drive change challenge the status quo and innovate without bureaucracy slowing you down.
  
• We will invest in you with a clear path from broad exposure to owning accounts and pursuits of your own.