Communications & Advocacy Officer-ICVA

Position Title: Communications & Advocacy Officer
Reports to: Head of Communications & Advocacy
Duty station: Amman Jordan

I. About ICVA

The International Council of Voluntary Agencies (ICVA) stands as a global network of non-governmental organisations (NGOs) united in their commitment to enhancing the effectiveness of humanitarian action worldwide. With a rich history spanning decades ICVA serves as a pivotal platform for collaboration advocacy and knowledge exchange among diverse NGOs operating in the humanitarian space.

At the heart of ICVAs mission lies a steadfast dedication to advocating for the rights and needs of affected populations fostering collaboration among NGOs and promoting accountability and inclusivity in humanitarian efforts. Through strategic initiatives capacity-building programmes and advocacy campaigns ICVA strives to amplify the voices of its members and drive positive change in humanitarian policy and practice.

Operating at the intersection of policy practice and partnership ICVA plays a vital role in shaping the humanitarian agenda influencing decision-makers and mobilising collective action to address the most pressing challenges facing communities in crisis. With a global presence and a commitment to inclusivity and diversity ICVA embodies the spirit of solidarity and cooperation that defines the NGO sectors response to humanitarian emergencies worldwide.

II. About the Lutheran World Federation (LWF)

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized international faith-based organization working in over 20 countries. We seek to unite people of all backgrounds in the quest for justice peace and reconciliation in an increasingly complex and fragmented world.

A commitment to the human rights of every individual regardless of their status guides our work actions and operations. We are particularly known for our timely compassionate and professional humanitarian work and our field presence in hard-to-reach areas. Our work is people-centered and community-based. Above all we work with the most vulnerable and to claim and uphold their rights we engage proactively with local government and community structures. Jordan is one of the country programs managed by LWF World Service. This initiative has been operational in Jordan since 2013 serving the community for over a decade. Our primary objective is to assist marginalized communities by strengthening their resilience social cohesion and fostering sustainable livelihoods. We provide protection and humanitarian services across various sectors including Individual Counseling Group Therapy Community-Based Activities Awareness Raising Child and Youth Programs and Capacity Building. LWF Jordan is committed to supporting individuals facing the most challenging circumstances. We offer our services to all people regardless of their ethnicity gender religion race or political affiliations.

III. Job Purpose

The Communications & Advocacy Officer role supports the Head of Policy and Advocacy in carrying out the communications and advocacy objectives of the secretariat. This role plays a key part in raising the external profile of the organisation delivering effective advocacy and ensuring internal coherence across communications initiatives.

The officer will be employed by the Lutheran World Federation (LWF) based in LWFs offices in Amman and seconded to ICVA. The selected candidate will report to the LWF Country Director for all HR and administrative matters and technically to ICVAs Head of Policy and Advocacy.

IV. Summary of Role

This cross functional role is expected to support in the implementation of the Policy Advocacy & Communications strategy for ICVA in line with the objectives of ICVAs 2023 strategy. The Communications & Advocacy Officer will disseminate information publications and research with our network and work to support the Head of Policy & Advocacy in raising the external profile of ICVA. The Communications & Advocacy Officer while reporting directly to the head of unit is expected to work collaboratively to support all of ICVAs functions.

This is a fast-paced and dynamic role offering variety creativity and the opportunity to learn and grow in an international environment. Youll work at the intersection of humanitarian policy and communications helping shape narratives that influence global decision-making and amplify the voices of NGOs around the world. If youre passionate about meaningful change and thrive in a collaborative purpose-driven setting this role offers the chance to make a tangible impact on humanitarian action.

V. Main Duties and Responsibilities

Implementation of ICVA strategy

Support the development and roll out of communication plans for key ICVA products (Bulletin Website Social Media channels) that aligns to the Policy Advocacy and Communications strategy and showcases the work of the secretariat
Assists in developing key messages about ICVAs work and progress against the strategic objectives
Communicates internally and externally on the work of the secretariat
Supports internal communications processes
Ensure all comms outputs align with ICVA branding
Coordination and communication

Works cross functionally to support ICVA staff with disseminating information
Drafts communications plans to determine timing and scope of messages
Supports all of ICVAs work streams in communicating events publications and research
Is central point of contact for and holds the database for key communications suppliers such as interpreters translators and designers and website hosts
Prepares social media content for review and publication
Keep ICVA Connects and social media content up to date
Support in the drafting and dissemination of the monthly bulletin and mass mailings as required
Supports in the planning and rollout of advocacy campaigns
Support in the drafting editing layout and dissemination of Annual report ICVA publications and videos
Supports in the planning and logistics of online and in-person events as required

VI. Professional Standards:

The LWF and LWF workers must adhere to the values and principles outlined in the Code of Conduct as well as the Core Humanitarian Standard and relevant LWF policies such as Protection from Sexual Abuse Exploitation and Harassment (PSEAH) Child Protection and Gender Justice Policy. The staff member must conduct himself/herself both professionally and personally in such a manner as to bring credit to the LWF and to not jeopardize its humanitarian mission.

VII. Requirements Experience:

2 years of relevant experience in communication ideally in humanitarian sector at international regional or national level.
Experience working with or for NGOs or NGO networks in communications

Qualification & Education:

University degree in communications/ journalism or relevant.
Demonstrated working knowledge of canva social media tools web design and video editing.

Essential Knowledge & Skills:

Understanding of how to synthesize and communicate complex information for different audiences
Ability to navigate complex political environments and tailor communications to different stakeholder sensitivities Knowledge of the humanitarian system and the ability to communicate the role of NGOs effectively
Excellent communication skills oral and written in English
Good understanding of the UN humanitarian system
Proven ability to work as part of a multi-cultural team
Strong attention to detail and demonstrated ability to create vibrant engaging content.
Strong project management skills - Ability to manage multiple competing priorities and deadlines with different teams
Strong interpersonal skills and ability to build relationships with diverse stakeholders including media donors and partner organizations

Desirable knowledge & Skills:

• Knowledge of other UN languages an asset
• Experience in evaluating communications effectiveness and using analytics tools to inform strategy