Guest Services Jobs in Jordan

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Rooms department. Responsible for planning developing implementing and evaluating the quality of propertys rooms. Position works with direct reports to develop and implement departmental strategies and ensures implemen...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....

The SOC Supervisor leads and manages the Security Operations Center (SOC) with a focus on LogRhythm SIEM (preferred) or any other SIEM. The role ensures 24x7 monitoring detection analysis and response to security threats while overseeing people processes and technology to deliver high-quality servic...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

Consistently offer professional friendly and engaging serviceLead and manage the day-to-day recruitment activities within the Human Resource department to ensure standards are followedResearch plan and participate in recruitment trips to key employment marketsMaintain Talent Acquisition System (TAS)...

What are we looking forGuest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:An ability to listen and respond to demanding Gu...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

Laundry Processing:Sort soiled linens towels uniforms and other items based on fabric type color and cleaning requirements.Operate industrial washing machines and dryers to wash and dry laundry in an efficient and timely manner.Pre-treat stains and heavily soiled items using appropriate chemicals an...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Rooms department. Responsible for planning developing implementing and evaluating the quality of propertys rooms. Position works with direct reports to develop and implement departmental strategies and ensures implemen...

DescriptionPOSITION SUMMARYOur Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g. kitchen food and beverage laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dini...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

Laundry Attendant - Mvenpick Resort & Residences AqabaThe Laundry Attendant all relevant activities in the field of Laundry and to maintain all guest and employees linens clean tidy cleanliness of the Machines as well as other areas assigned to him/her to provide efficient personalized courteous and...

Print out the Daily Call Log between 09:00-10:00am daily.Prepare letters to be signed by General Manager/ EAM or FOM.Notes collects and actions on any guests preferences. Update guest needs and requests in the guest profile.Assist and coordinate ensuring (repeat) guests needs requests and personal p...

DescriptionJOB SUMMARYFunctions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping and Security/Loss Prevention. Position oversees the development...

What you will be doing Assist the Front Office team in preparing for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.Deal effectively with any guest comments and or / complaints taking full ownership of the situationTo assist the Front Desk ensurin...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

To update the Director of Human Resources on daily basis on issues in the restaurant.To attend weekly meetings in the hotels Human Resources department.To prepare weekly reports for the Director of Human Resources.Updated Follow Up list for Maintenance Requests.Main issues / disciplinary issues.Addi...

DescriptionPOSITION SUMMARYDistribute clean uniforms to personnel according to company specifications. Record assigned and unassigned uniforms as they are distributed returned or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Complete in...

We are seeking a professional and customerfocused Front Office / Operator to join our team in Aqaba Jordan. As the first point of contact for our guests you will play a crucial role in ensuring a positive and memorable experience for all visitors to our establishment.Greet and welcome guests in a fr...