Guest Service Agent Jobs in Jordan

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation po More...

About the job Company Description Basket® is an e-commerce company based in Amman, Jordan that offers personalized E-shopping experience. Founded in 2018, Basket® allows its customers to select groceries and products from their favorite stores and delivers them to thei More...

Job Description Consistently offer professional, friendly and engaging service. Book and enter room reservation requests using the Property Management System. Process reservations by mail, telephone, e-mail, fax or any OTA’s System. Process reservations from sales offic More...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appr More...

About the job Non-Management Marriott International is an equal opportunity employer. We believe in employing a diverse workforce and maintaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran More...

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throu More...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, rec More...

- To ensure all networks, country and customer inquiries, special requests, traces and service incidents are actioned in a timely and pro-active manner. - Control the processing of non-confirming shipments received at Amman Hub. - Ensure all shipments in the Lost & Found cage are More...

. has the ability to serve costumer's . has a good knowledge of basic computer skills (Microsoft office ) . Flexibility in dealing with customers and the ability to accommodate them . Attendance in all morning and evening shifts . Meet daily deadlines in a high-energy working envi More...

Company Description Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

Making sure the best in class quality menu and image content is on platform Provide support for rollout of new product features Ensure Key KPIs - Menu Builds/Day, Menu Updates/Day, Catalog Errors/Restaurant are constantly improved upon 2 years work experience An eye for aestheti More...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, r More...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave More...

Represent the company at meetings to promote products. Sell products through. Advice clients, determine customers needs. Provide customer service. Report and follow up on claims. Cultivate relationships with clients. Resolve customer complaints regarding sales and services.

Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional As a Reservations Agent effective and engaging communication is the key when speaking to fellow Colleagues and Guests Reportin More...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que More...

Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Enjoy the flexib More...

About the Lab The Laboratory for Mechanisms of Cell Transformation, headed by Professor Anna Sablina, is a pioneer in the investigation of cooperative interactions promoting human disease. To achieve this, we have taken a multi-faceted approach by combining mouse modelling with compr More...