External Customers Jobs in Amman

Key capabilities Problem SolvingThe jobholder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder...

Overall RolePurposeThe Service Point Advisor is responsible for answering customer inquiries across the counter ensure that collection and deliveries of shipments are processed as per network standards and provide a competent courteous efficient and proactive point of contact for customers both inte...

1. KNOWLEDGE SKILLS AND EXPERIENCEBachelors degree in business administration Engineering Architecture or a related field.Strong communication and negotiation skills.Structured logical and analytical approach to work.Experience of DHL operations preferredExcellent command of English both verbal and...