Contact Center Services Jobs in Amman

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responding to customer concerns can be challenging or monotonous at times. Call center team leaders encourage their charges to take their positions seriously and work hard to build a loyal customer base. They set goals for them to achieve as a way to spur performance and to measure More...

Company Description OTS EXPRESS is an established courier service provider licensed to operate by the Telecommunications Regulatory Commission in Jordan (TRC). Since 2009, we have been providing turnkey delivery, storage, and fulfillment services to key couriers, governmental en More...

Provide requested information to callers, direct them to appropriate personnel and take messages when needed Meet visitors, determine nature of business, direct them to specific destinations and notify concerned person of visitor’s arrival Send, receive, dispatch and distrib More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

We are in search of a skilled Senior Sales on a full-time remote basis. Key Qualifications: Selling HR or Contact Center Services experience is a MUST. Oversight of daily operational activities Execution of sales plans and activities Development and implementation of effecti More...

To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by convert More...

Join our team!Work on an Oncology unit at an acute care facility in Maryland.2444/ weekStipends: 1442/ week36 hrs Days13 weeksASAP startRequirementsBLSACLS2 years of experience in acute care nursing including experience in oncology RN license from MD or compact stateBenefitsTravel rei More...

Check and schedule the import/export transactions of the electronic data on daily basisMonitor the data integration tools and logs to resolve related problems Provide concerned departments with needed documents and support related to data integration Process EDP documentation and More...

Managed Services and Data Center Manager We are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and data More...

Responsible for identifying any areas of improvement in line with Business movement and growth. Efficiently deliver the integrated tier model through the HR Contact Centre technology (Service Now HR) composed of Case Management, Knowledge Management and multi-entry channels. Provi More...

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the cal More...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o More...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro More...

Supervises the activities of subordinates. Serves as a key liaison with center external publics, particularly in relations to their advisory and financial support of center, including working in fundraising relating to memberships in center and sponsorships of center activities More...

Customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- He can work from home (a quiet environment is provided) 4- Speak Arabic properly 5- Writing in Ar More...

Required to work for a major industrial company. General maintenance and services technician. Preferably a diploma or professional training qualification. He has experience in maintaining and following up the support units of boilers, compressors, chillers, souffners, pumps...etc. Ab More...

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to Ensures the smooth operation of the office, by coordinating administrative support across the office and ensures that the office is supported in an efficient and e More...

▪ Adhere to the allocated budget for the Office Services function ▪ Propose costs saving solutions as appropriate ▪ Work with procurement with regards to office needs (supplies, consumables) ▪ Prepare purchase orders for all office management supplies, rent, utilities and service More...