VOICE Core Team Lead
Posted on :
02-12-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1780549
Responsibilities:
• Providing technical solutions regarding hardware and configuration problems in agreed time frame.
• Ensuring fast response, accurate actions, and decisions during crisis.
• Handling CSRs with customer support team E2E.
• Ensuring reliable accurate solutions provided by CS.
• Reviewing new projects’ documentations (HLD, LLD ATP.)
• Verifying test cases and ensuring the applicability according to the network current setup scenarios.
• Migrating new services and nodes to live network while avoiding incidents or major issues.
• Periodic auditing on license-controlled nodes to raise flag in case of traffic profile changes.
Employment Type
Full Time
Department / Functional Area
Key Skills
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