Employer Active
Support VMware products deployed in customer networks such as ESXi, vSpere, vCenter, NSX, NSX for vSphere, HorizonDaaS, Workspace One,
Workspace One UEM Console
Troubleshooting
Configuration
Analyzing and evaluating devices to ensure devices are configured to operate at optimal performance
Documenting the procedure performed to configure and troubleshoot for further references
Effective engagement with customers (written & verbal) while ensuring Customer Satisfaction.
Execute complex
Service Activities,
Remote Support,
Optimization
An escalation resource
for less experienced
Agents.
Qualifications: Bachelor’s degree
Experience: 3 year to 5 years
Full Time