Travel center Associate

• Respond to all telephone inquiries regarding booking of travel reservations
  
• Assist clients in planning and booking travel arrangements including flights hotels car rentals tours and other travel services.
  
• Provide expert advice and recommendations to clients based on their travel preferences budgets and objectives.
  
• Make reservations issue tickets and manage travel itineraries.
  
• Ensure clients have all necessary travel documents including passports visas and travel insurance.
  
• Cross selling Wakanow products
  
• Address client inquiries concerns and requests promptly and professionally via phone email or inperson meetings.
  
• Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.
  
• Promote travel packages deals and special offers to clients to maximize sales and revenue.
  
• Ensure compliance with all relevant travel regulations company policies and industry standards.
  

Requirements

• Proficiency in the use of GDS
  
• Strong customer service and communication skills
  
• Travel agency experience
  
• Passion for travel.
  
• Ability to work well in a fastpaced and dynamic environment