Training Specialist Guadalajara

Introduction

Hey there! At Prometeo Talent our goal is to connect exceptional talents like you with innovative leaders in the industry. We are delighted to introduce our client a company that provides appropriate solutions to scale optimize and transform their commercial operations with personalized participation models to mediumsized companies.. We invite you to read this positions details and then apply

Position Overview
As a Customer Training Specialist your primary objective is to guarantee an exceptional experience for our customers in every interaction with our suite of products and services. This includes ensuring a highquality experience during the initial training postsale and providing continuous coaching for users at all levels throughout their engagement with the client.

Key Responsibilities

• Proficient in developing overseeing and presenting training sessions through online training tools.
• Skilled in producing customeroriented training videos.
• Capable of providing training in various formats including individual sessions group sessions webinars and facetoface interactions.
• Able to seamlessly transition training interactions into potential lead generation opportunities when appropriate.
• Emphasis on user education and promoting the adoption of products/services.
• Willingness to occasionally travel for professional development customer user workshops or corporate meetings.
• Familiarity with administrative processes.

Required Experience/Skills:

• Customercentric approach with a genuine enthusiasm for delivering exceptional customer service.
• 1 years of experience as training specialist
• Advanced English level
• Outstanding interpersonal communication and presentation skills coupled with high energy and the ability to be assertive while maintaining respect.
• Resourceful organized and exhibits a professional demeanor.
• Understanding and appreciation of change management aspects emphasizing the drive for adoption and adherence.
• Proficiency in an additional language particularly Portuguese and French at a professional level is highly desirable.

Enjoy great benefits

• Competitive salary
• Health insurance
• Days of paid vacation per year
  
• Hybrid work
• Mexico holidays
• Christmas bonus