Training Coordinator

Join one of the leading Translation & Localization Companies in the world! Future Group Company has been leading the localization market since 1994 with global subsidiaries serving North & Latin America Asia Europe and MEA.

Key Responsibilities

• Collect research record transcript if needed training content (Material).
• Keep all training agendas updated as well as the training content database or bank.
• Control sharing any training handouts or material and take necessary security measures.
• Manage coordinate & control OnBoarding and on Job training requests according to process.
• Ensure a smooth delivery for all active training programs and report any obstacles or defects.
• Update all training reports online and develop monitoring reports as process requires.
• Gather feedback from trainees management employees& other departments regarding the effectiveness of completed training courses and constantly seek to improve.
• Update& communicate training Batch performance reports with concerned parties.
• Follow& Apply batch handover deliverables checklist (techcompliance scores certificates etc.)
• Flag & escalate any trainee trainer performance inconsistency during training.
• Facilitate& govern coaching sessions for performance inconsistency assisting program supervisor.
• Ensure that managers (mentors) assign the correct training profiles to all individual employees based on job requirement profiles.
• Update & communicate Training performance reports for each Batch with concerned parties.
• Update & communicate Mentor performance review for each Batch with concerned parties.
• Oversee & control Batch handover for each Batch with concerned parties.
• promote an environment of teamwork and collaboration by sharing information or issues with solving problem attitude.
• Ensure that training programs are uploaded reviewed and published on an elearning platform.
• Enroll and provide support users on LMS.
• Collect feedback from trainees management employees& other departments on our elearning solutions on LMS.
• Suggest ideas to smooth engage and promote our elearning experience.
• Create and manage Elearners database while tracking their training performance.
• Adopt and participate in an environment of teamwork flexibility accountability and collaboration with a problemsolving mindset.

**Disclaimer: Tasks and duties are subject to change due to our dynamic business needs.

Requirements:

• Previous training experience is preferred.
• Excellent in MS Office is a must.
• Ability to follow and repeat procedures and standards with attention to detail is a must.
• Excellent verbal and written communication skills.
• Ability to independently prioritize work.
• Ability to solve problems using good judgment and discretion.
• High degree of customer service working with all internal levels of the organization.
• Team player with demonstrated strong interpersonal skills and ability to build effective working relationships.

• Working conditions:
• Flexible in working in the US shift 4 pm 1 am Egypt time.
  
• Hybrid: 2 days onsite and 3 remotely

Remote Work :

No