Telesales Representative

About the job

Role Description:

As a Telesales Representative for Mzad Qatar, you will play a crucial role in generating sales leads through effective phone communication. Your primary responsibilities include making outbound calls to potential customers, following up on leads generated by marketing campaigns, and ensuring a high level of customer satisfaction. This full-time remote position also entails providing customer support, addressing inquiries, and resolving complaints.

Qualifications:

1. **Excellent Communication Skills:**

- Strong verbal and written communication skills in both Arabic and English.

- Ability to articulate product/service features and benefits clearly.

2. **Proven Customer Service or Support Experience:**

- Demonstrated experience in a customer service or customer support role.

- A track record of providing exceptional service to customers.

3. **Sales Skills and Target Achievement:**

- Proven sales skills with a track record of meeting or exceeding sales targets.

- Ability to identify sales opportunities and effectively close deals.

4. **Training Experience (Preferred):**

- Previous experience in training is a plus, especially in the context of sales or customer service.

5. **Pressure Handling and Deadline Management:**

- Capability to work under pressure and meet tight deadlines.

- Adaptability to fast-paced work environments.

6. **Independent Remote Work:**

- Self-motivated and capable of working independently in a remote setting.

- Effective time management skills to ensure productivity while working remotely.

7. **Language Proficiency:**

- Fluency in both Arabic and English is essential for effective communication with customers and team members.

8. **Educational Background:**

- Bachelor's degree in Business Administration or a related field.