Telesales Executive

Telesales Executive

Overview

Key Responsibilities

• Conduct outbound calls to potential customers with the aim of generating sales.
• Explain product features advantages and benefits to potential customers.
• Follow up on leads and conduct cold calling to prospect for new customers.
• Handle customer questions inquiries and objections professionally to close sales.
• Meet or exceed sales targets and performance metrics on a consistent basis.
• Maintain accurate and detailed records of calls made and outcomes achieved.
• Collaborate with the sales team to ensure customer satisfaction and retention.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.
• Adhere to all compliance standards and sales processes.
• Provide feedback and suggestions for improving sales processes and strategies.

Required Qualifications

• Proven experience as a telesales representative or in a similar sales role.
• Demonstrated ability to meet or exceed sales targets.
• Strong communication and negotiation skills.
• Excellent phone etiquette and persuasive abilities.
• Ability to work well in a team and collaborate effectively.
• Good knowledge of relevant computer programs and telephone systems.
• High school diploma or equivalent; Bachelor s degree is a plus.
• Proactive and resultsdriven approach to sales.
• Ability to multitask prioritize and manage time effectively.
• Customer serviceoriented with a positive attitude.

communication,negotiation,customer service,persistence,customer satisfaction