Telesales Executive

Job Description

• Prepare target list for contacting by phone using Internet, directories, contacts and other sources of information.
• Follow developed cold selling strategy, cold sell using the phone aiming at identifying prospects who could benefit from company solutions
• Report in defined format to sales team manager
• Follow defined quality and sales procedures while running sales activities
• Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
• Carry out satisfaction, awareness and perception surveys and report
• Measure and report the effectiveness of communication activities
• Carry out pre-event activities; Invite clients and prospects for seminars , exhibitions and client days
• Carry out Post event activities; follow up on attendees and collect feedback
• Carry out continuous updating and maintaining of an effective database for clients and prospects

Job Requirements

Required Skills:

• Local ERP Experience (Preferred)
• Good Marketing & Selling skills.
• High inter-personal & communication skills.
• Ability to work in team and cooperation within and outside telesales department.
• Ability to work with a phone for long hours.
• Excellent command of Arabic and good command of English languages.
• Ability to work under pressure.
• Former telesales and communications skills training and IT (software) knowledge is required.

Essential Required Experience:

• Experience 3-5 years working on telemarketing to generate new leads for sales
• Experience in generating leads for technology, hardware and software solutions
• Experience on targeting the right market sector based on the company sales plan
• Experience on reaching the decision makers and get connected with them
• Experience of evaluating the leads that come from in-bound calls from prospect customers
• Experience on evaluating and filtering directories to build the needed contacts base that can help on reaching the targeted customers
• The job will be office based no outside meetings expected or required