Employer Active
• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Providing support to users and being the first point of contact for error reporting.
• Managing technical documentation and assets management.
• Responding to all IT Service desk requests within the set SLAs.
• Building relationships with the teams in order to understand and support their business needs.
Full Time