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Technical Manager
drjobs Technical Manager العربية

Technical Manager

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1 Vacancy
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Jobs by Experience

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5years

Job Location

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Jakarta - Indonesia

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2578436

Operations/Technical

  • Drive the operational plan oversees daytoday operation activities such as manpower deployment and contingency management.
  • Monitor and ensuring productivity are achieve in the department
  • Proactively monitor the health status of all products identify exceptional cases and initiate and prioritize the repair process when required.
  • Recommend enhancements to improve systems performance
  • Analyse and identify industry trends and customers need and provide feedback to improve the feasibility of new product development
  • Managing and solving technical issues faced by customers
  • Establish endtoend service delivery for projects
  • Provide products and systems training to internal employees and customers when required
  • Review and approve all vendor services and its related cost ensuring cost are being properly managed
  • Inventory controlling ensuring stock level are being manage


Control room

  • Lead the control room team ensuring all inbound queries raised by customers are addressed and followed up in a timely manner.
  • Manage and troubleshoot any technical operations raised by customers


Requirements

  • Bachelor Degree in Engineering with strong electronics / technical experiences
  • Minimum of 5 years experience in the role and experience in managing and grow a team.
  • Experience in System Integrator (SI) industry or familiar with SaaS platform is an added advantage
  • Proven track record in incident and troubleshooting management
  • Good leadership and people management skills and ability to work under pressure
  • Excellent communication and interpersonal skills
  • Handson and a cando attitude
  • Technically independent with good initiative
  • Strong analytical and problemsolving skills with an outofbox approach in providing solutions


Employment Type

Full Time

About Company

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