Sustaining Engineering Director
Posted on :
05-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2591221
- Define the strategy of the Sustaining Engineering group, as a part of the overall direction set for the wider organization
- Act as an escalation point for key customers and internal escalations, occasionally over weekends
- Be an advocate for your group and shape the overall Support strategy along with other senior leaders
- Hire, organize, grow, nurture and lead a diverse set of technical contributors to provide excellent customer support for the platform at the heart of cloud and enterprise computing
- Be involved with contracts, customers and executives across the table in renewal and sales discussions
- Influence others and be a committed, vocal leader across the organization
- Define and ensure adherence to company and team processes
- Use analytics to shape and drive the team and business
- Be comfortable and confident leading and working across geographically dispersed teams
- Work from home with global travel up to 20% for company and industry events and customer meetings
Employment Type
Full Time
Department / Functional Area
Key Skills
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