Support Engineer
Posted on :
06-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2436064
- Provide first-level technical support to Proofpoint customers via phone, email, and chat
- Troubleshoot customer issues related to Proofpoint products and services
- Escalate complex issues to the appropriate teams
- Document your findings and solutions in a clear and concise manner
- Stay up-to-date on the latest Proofpoint product releases and documentation
- Provide proactive support to customers to prevent issues from occurring
Employment Type
Full Time
Department / Functional Area
Key Skills
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