Strategy Associate - Consulting

Strategy Associate - Consulting

Role Overview:

During your tenure as a Strategy Associate, you will demonstrate and develop your capabilities in the following areas:_

Maintain confidentiality of all internal company's and clients' information.

Perform day to day CRM related activities, including verifying classifying, computing, posting, and recording clients.

Ensure all customer data is complete, accurate, up-to-date, consistent, and compliant, managing data cleansing activities where required.

Design and produce dashboards/reports to provide in-depth analysis of the Sales data as per request.

Work with the CRM Manager to ensure CRM system is configured to ensure a high level of data quality.

Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined standard procedures, company best practices

Reflect all CRM engagements on the planning tool, RPViewer.

Update RPViewer regularly to reflect all changes in the schedule, resolve clashes, etc..

Liaise with Managers and leaders to reflect all engagements on the audit schedule.

Perform regular reconciliations between actual and planned hours to ensure completeness.

Plan all resources on the schedule and within budget, including inventory counts and any other ad-hoc assignments.

Maximize staff utilization by planning unassigned resources to engagements.

Set up meetings to resolve conflicts on the schedule.

Include all planned annual leaves, study leaves, trainings, holidays and any other similar time.

Reflect all on-boarded and off-boarded staff on the planner (i.e., new joiners & leavers).

Collaborate with Learning leader to obtain and reflect all learning requirements on the schedule

Report staff surplus and shortages / manpower requirements.

Prepare timesheets & productivity reports against schedule

Submit data for dashboard preparation. Analyze dashboard data for accuracy and communicate trends and concerns to leadership.

Perform other relevant tasks as deemed necessary.

Leadership capabilities:_

Builds own understanding of our purpose and values; explores opportunities for impact._

Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent_

Understands expectations and demonstrates personal accountability for keeping performance on track_

Actively focuses on developing effective communication and relationship-building skills

Understands how their daily work contributes to the priorities of the team and the business

Qualifications:_

Bachelor's Degree or equivalent (Business Majors)

A minimum of 2 to 4 years of experience

Proven experience in Data Analysis

Demonstrated experience in Resource Planning

Advanced level of technical proficiency and computer literacy_(Word, Excel, PowerPoint, Microsoft Management)_

Fluency in Arabic and English (Reading, Speaking and Writing)