Employer Active
• Demonstrating expertise in handling end-to-end processes and related tools in order to achieve business goals;
• Performing root cause analysis, researching for missing information, finding the main errors and solving them in order to ensure the correct functioning of processes and to enhance team performance in terms of productivity and quality;
• Supporting and implementing improvement ideas in order to increase processes efficiency;
• Monitoring individual KPIs (productivity, quality, utilization, etc), creating reports and raising the flag and dive deep on deviations;
• Sharing knowledge and best practices with the team, training and mentoring other Associates to ensure a fast ramp up.
Full Time
Internet / E-commerce / Dotcom