Solution Architect (m/f/d)

caresyntax Inc., together with its global medical device integration solutions arm, maintains a worldwide installed base of nearly 7,000 operating rooms, supporting over 10 million procedures per year. And this is just the beginning - we're growing fast! Headquartered in Boston and Berlin, with over 100 employees from more than 33 different nationalities, we seek highly-motivated and passionate individuals to join us on our mission of improving surgical care.

Tasks

• Work on solution designs, system concepts, and bundle offers based on customer requirements, technology development, and caresyntax sales strategy.
• Analyze and document requirements on project level
• Assist sales team to understand customers requirements, present available solutions, give best practice recommendations and technical support to variety of stake-holders incl. nurses, physicians and IT departments.
• Define, implement and test new features and solutions (hardware, software, services)
• Describing the structure, characteristics, behavior, and other aspects of our solution to project stakeholders.
• Respond to functional and technical elements of RFIs/RFPs.
• Gather customer feedback and work with Product Management and R&D in elaborating and defining functionalities and features into our product road-map.
• Assist project managers and external value-added integration partners during deployment, incl. technical clarifications and issue resolution.

Requirements

• Engineering degree in Biomed, Media Technology, IT-Communication, Systems Engineering or alike
• Relevant work experience of at least three years

OR

• 5 years experience as systems engineer, media technician, media engineer, IT-Systems techni-cian, business analyst in IT or DevOPs environment

Knowledge & Skills:

• Excellent communication skills
• Deep analytical skills
• Collaborative mindset
• Experience within medical device industry is a plus but not mandatory
• Advanced knowledge of IT infrastructure and technologies
• Solid experience with Video (and Audio) integration technology and interfaces
• Understanding of DICOM and HL7 protocol
• General knowledge of interface and communication protocols implementation
• Fluency in German and English, both spoken and written
• Structured and organized with focus on quality and documentation

Benefits

• We offer you a permanent working contract with a competitive remuneration package!
• Time for relaxation! 28 paid vacation days
• Warm-hearted, flexible, and solution-oriented culture with open feedback culture with a twice per year performance review to accelerate your career goals!
• International environment with more than 30 different nationalities!
• Work-Life-Balance: Flexible working hours!
• Wellness (at) CX: Wellness Bonus! A Wellness Stipend of 400 net annual benefit to contribute to your personal health and wellness. Registration to Headspace, a tool to encourage health, mindfulness and general wellbeing
• Women (at) CX: Professional and intellectual knowledge exchange with highly talented and ambitious colleagues from all over the world
• You will get access to a learning management tool to attend trainings and improve your skills!
• Access to the EAP (Employee Assistance Program) Solution and support advice in regard to: mental and physical health, employment guidance, personal, family, financial and legal issues and questions.
• We offer you a vibrant workspace! Regular team events included Christmas and summer parties!
• Free coffee and drinks with weekly fresh veggies and fruit!