Shift Engineers

pTo service and maintain fire alarm and associated life safety systems in line with the current requirements applicable to the Heathrow contract liaising with the Office staff to ensure best practice and the most cost effective solution To complete and return all company documentation and certification to comply with the companys systems and procedures To work as a team with colleagues to maintain & improve the companys reputation in relation to quality and customer service The job role will include & require flexible shift working to achieve contract requirements phPrincipal Responsibilities hp pulliCarry out scheduled routine servicing in a timely efficient and cost effective manner in line with the Companys quality standardsliululliCarry out all other necessary works required at customer premises in accordance with the Companys quality standardsliululliCarry out when needed small works and projects works in line with the Companys quality standardsliululliGive prompt and efficient attention to emergency call outs received during working hours this will including outside working hours during your allocated on call duty periods Noting that a MAXIMUM incident & site attendance time from request to attend site is HOURSliululliTo provide engineering backup and holiday cover as requested by the Engineering ManagerliululliSupport the shift schedule as required to maintain a reliable and responsive on site service support for the Heathrow contractliululliEffectively communicate with customers to ensure a good understanding of system and site status particularly system defects that affect its correct functionliululliLiaise with the engineering manager and administrator to ensure service commitments are metliululliPlan own work including routine servicemaintenance visits in line with PPM schedule emergency call out requirements and remedial repairsliululliEnsure legible and timely completion of all company paperwork in line with Company requirementsliululliBe responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriateliululliOperate in accordance with the Company Handbook and all Company and customers quality standards and health and safety requirementsliululliPass on any potential leads for further business to the Contract ManagerliululliDiscuss any suggestions for systemservice improvement with the engineering ManagerliululliAttend training sessions identified by the Company and identify and communicate to the Engineering Manager any personal training and development needsliululliIdentify and advise immediately any on site issues that would otherwise leave the client with lack of protection or coverage of their life safety systems liulpstrongAccountable for strongpulliLeaving customers with fully functioning fire detection and alarm systems unless the Engineering ManagerCustomer has been informed of the reasons that completion is not possible before leaving the premises liululliAll own documentation being completed and reaching the required destinations within agreed time limits liululliEnsuring that customers are always satisfied with the service they receive liululliFollowing all Heathrow Airport premises rules and regulations and wearing any work clothing reasonably required by the client liululliRequests to attend site in line with contract requirements liululliAdvising any identified Health & Safety Issues immediately liulpstrongScope of Financial Authority strongpulliNoneliulhKey Competencies of experienced jobholder hpstrongSkills strongpulliAble to work independentlyliululliAble to plan implement and complete service activities without assistanceliululliAble to identify all types of cable associated with fire detection and alarm systems and to correctly test and terminate the cable ends in accordance with manufacturers instructionsliululliAble to operate all required test equipment liululliDemonstrates a logical and highly competent approach to system fault diagnosis and rectificationliululliAble to addremoveedit devices from Gent Network systemsliululliUnderstands detailed network cause and effect scheduleliululliAble to programme cause and effect through Gent Comm Tool liululliUnderstands different types of cable containment systemsliululliDeal with customers endusers construction personnel and inhouse staff in a professional mannerliululliVerbal and written communicationliulpstrongTechnical knowledge strongpulliFull and detailed understanding of BS Pt (including A & ) amendments) and specifically Fire Alarm System MaintenanceliululliFull and detailed understanding of BS Pt liululliCompleted Units and of FIA Training liululliUnderstands the basic building service systems eg air conditioning systems with a view to interfacing with them liululliFire Alarm System & Network Commissioning Cause and Effect Programming particularly in relation to Gent Vigilon and similar liululliGent Vigilon Products liululliGent Winmag Software liululliGent Supervisor Software liululliUnderstanding Maintenance Commissioning & Programming of PAVA systems liululliHas a comprehensive understanding of the causes and cures of fire alarm problems including an ability to recommend changes to practices and processes that may cause false alarms as well as changes to the fire detection and alarm system liululliBasic Electrical Safety training (ECA)liululliManufacturers training with a minimum requirement of Gent equipment in respect of servicing liululliManufacturers Training in all other equipment as required This may include VESDA Radio Fire Suppression and will be decided by the Engineering Manager based on the needs of the ContractliululliFire Extinguishing System Maintenance & CommissioningliulpThe Heathrow Engineer will have suitable Qualifications and Training to support his skills technical knowledge and responsibilities ppstrongStandards strongpulliBS Pt & Pt liululliBS (if involved in installation work) BS where required liululliTo operate business processes within the framework of BN EN ISO LPS and a hrefhttpwwwtrinityfireandsecuritycomuploadfilesISO%%%%%%pdfISOaa hrefhttpwwwtrinityfireandsecuritycomuploadfilesISO%%%%%%pdf aliulpstrongDocumentation strongpulliAble to read prepared plans and technical sketches service and repair systems in accordance with information provided and record changes to and the location of equipment on the installation drawings and the O & M manual liululliIdentifies and reports the requirement for new and additional works to the Engineering Manager liululliAccurately completes appropriate paperwork in line with Company requirements liululliCalculates the incidence of false alarms and prepares advice for the customer on the implications of these incidents liulpstrongHealth and Safety strongpulliHas completed and fully complies with the necessary H & S training Understanding Safety liululliFully understands and complies with the Companys health and safety procedures and Environmental policy and has signed a copy of the Trinity Engineering Health and safety blueprint liululliComply with any additional Health & Safety requirements requested by Heathrow Airport liul