Description
Possess deep expertise in the ServiceNow platform including handson experience in ITOM with Orchestration and Cloud Lifecycle Management
Provide HighLevel Design and specifications for ServiceNow implementation ensuring alignment with business objectives.
Strong understanding of ITIL processes and best practices.
ServiceNow Certified Implementation Specialist (CISITSM CISITOM) certifications are highly desirable.
Develop design & Implement comprehensive ServiceNow IT Operations Management (ITOM) solutions covering the below areas
- CMDB
- CSDM
- Discovery
- Service Mapping
- Orchestration
- Cloud Lifecycle Management
- Event Management
Implement Cloud lifecycle management and provisioning in public and private clouds hybrid clouds ensuring successful deployment and integration with other enterprise systems.
Ensure scalability reliability and performance in the ITOM architecture.
Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
Work closely with crossfunctional teams to customize and configure ITOM applications to meet specific business needs.
architecture,private clouds,service mapping,scalability,public clouds,enterprise systems,technical solutions,itom,event management,performance,cmdb,reliability,business requirements,enterprise,hybrid clouds,sdm,provisioning,management,design,cloud,servicenow,itil processes,orchestration,cloud lifecycle management,discovery,servicenow platform,cross-functional teams