Service Technician

Fracks Pty Ltd t/a Air Compressors Repairs

Permanent full time position

38 hours per week

$per year superannuation

810 Whiting Street Artarmon NSW 2064

Founded by the Frack family in 1932 Fracks has been a leader in Australias Compressed Air Industry ever since. Fracks is a well known family business trusted by the best Australian Brands including Qantas The Sydney Taronga Zoo and more! We manufactured our handbuilt compressors up until the 1980s.Kaesers first rotary screw compressors were built in the 1970s seeing a great opportunity which also matched the Fracks standard of compressors and servicing Fracks and Kaeser teamed up. Fracks and Kaeser have been working closely together since the mid to late 80s.Fracks has been a proud fully licensed and accredited distributor for Kaeser for over 3 decades. This relationship has seen us grow many industries in NSW such as food processing hospitals pharmaceuticals manufacturing breweries and many more.

We are looking for a Service Technician to join our Team. As a Service Technician you are responsible for performing preventive maintenance and troubleshooting on industrial compressed air systems. Your main responsibility is to perform diagnostics on malfunctioning air compressors by determining the causes for issues and perform those repairs based on the diagnosis.

Tasks and duties will include:

Travel to client sites to troubleshoot and maintain industrial compressed air systems various types of air dryers and other air system components

Perform diagnostics and determine causes for malfunctions on defective compressed air equipment and mechanical equipment

Provide failure analysis and equipment/system recommendations to improve reliability and/or performance

Carry out service maintenance and repair work on all types of compressed air equipment

Carry out service maintenance and repair work on all types of mechanical equipment

Consult with and advise clients on compressed air equipment needs maintenance and repairs

Liaise with customers in a courteous and professional manner at all times

Carry out installation and commissioning of compressed air products

Read and comprehend operational manuals electrical schematics and parts breakdowns

Follow provided business requirements and designs as close as possible

Document service and installation activities by completing work orders for each job

Provide feedback to senior team members on the working conditions on/offsite

Monitor stock levels in your service vehicle advising of low levels immediately to ensure your work is carried out as efficiently as possible

Complete servicing on company vehicles as required

Research and keep up to date with any industry standards and best practices necessary to complete any tasks

Research potential business leads and develop a sales approach to acquire more customers when required

Work in conjunction with the directors to drive business and service growth up

Perform a broad range of skilled applications and evaluate and analyse current practices to improve the operational functions of the business

Develop new criteria and procedures for performing current practices

Provide leadership in a team leader role and provide guidance to others in the application and planning of skills

Provide technical assistance over the phone to other staff and customers

Assist in the search of future trainees and office staff

Follow all reasonable instructions given to you by any of the companys directors & associates

Complete all assigned tasks to a reasonable standard as determined by the business

Notify the directors where your experience with a set programming language necessary for a task would interfere with the quality and speed with which you could complete the task

Candidate are required to possess the following:

Previous experience as Compressed Air Service Technician preferably at least 3 years experience

Holds a current Cert III or higher in a mechanical engineering electrical trade

Holds a White Card

Able to operate a forklift

Keep up to date with new procedures in the industry

Good ability to conduct diagnostic troubleshooting is a must

Extensive amount of customer knowledge (site entry requirements etc)

Holds a valid Drivers license and clean driving record