Senior Customer Serv....
Senior Customer Service Representative
Posted on :
13-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 395911
- Handling inbound and outbound calls and customer correspondents
- Answer customer s general queries and concerns and following up on open cases
- Handling customer complaints assigned by the CS TL or CS manager and providing appropriate solutions and alternatives within the time limits
- Build and maintains relationships with customers by frequent follow up to ensure their satisfaction
- Process all daily administrative, legal, financial requests received from customers with internal teams and follow up fulfillment of those requests
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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