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Security SDWAN Expert Fortinet
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Security SDWAN Exper....
orange egypt
drjobs Security SDWAN Expert Fortinet العربية

Security SDWAN Expert Fortinet

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1 Vacancy
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Jobs by Experience

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1 - 0 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2429888
  • Receive operations handover from Implementation team and Project Management team post implementation phase.
  • Provide Level 2 operational support and troubleshooting for Security SDWAN Service during the incubation phase to ensure Service stabilization. Collaborate with L1 operational team, L3 engineering team, and Change Desk team, and CSM.
  • Provide next level support post-process of handover operations to IBO L2 operational team during mass roll-out phase.
  • Collaborate with the infrastructure team in France to support Fortinet SDWAN infrastructure.
  • Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
  • Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through the Problem Management Dashboard.
  • Perform solution releases by authorizing, validating (changes, upgrades, updates, patches, and migrations), and implementing them

Employment Type

Full Time

Department / Functional Area

Administration

Key Skills

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