Salesforce Administrator

We re Hiring a Salesforce Administrator

Location: Hybrid (2 days per week in Southampton HQ + Travel)

Salary: 35,000 - 50,000 DOE

Alliants is on a mission to build the best digital experiences for the world s most respected luxury hotel, travel and retail brands and we re seeking a Salesforce Administrator to join our expanding Business Support team. Can you see yourself thriving in an innovative, growing SaaS company?

Join us on our journey, we are all-in on building the future of digital experiences

The role:

Reporting directly to the CFO, the candidate must have a strong understanding of the Salesforce platform and ability to understand both our current setup and our business objectives in order to identify areas of improvement, as well as enjoying working within an environment that is mission-driven, results-driven, and community oriented.

The ideal individual will have the ability to exercise good judgement in a variety of situations and will possess strong written and verbal communication, administrative, and organisational skills. The ability to maintain a realistic balance among multiple priorities is imperative.

Some key area s you ll be working on:

• Strong understanding of Salesforce best practices, functionalities, and platform
• Oversee data management, ensuring accuracy, integrity, and security through data migration, integration, and cleansing processes
• Oversee users and licences management, including user setup, roles, profiles, permissions and public groups
• Provide data enhancements and updates, adding accounts to large groups, creating guides on best practices and preparing reports on leads
• Collaborate closely with stakeholders, understanding their requirements, and translating them into effective Salesforce solution
• Proactively identify and address system issues, bugs, and enhancements to maximise platform efficiency
• Develop and maintain documentation, training materials, and best practices to support users effectively
• Managing and implementing Salesforce Configure, Price, Quote (CPQ), as well as cross functional experience in Sales & Service Clouds
• Customising products, creating product bundles, setting up a complex product catalogue and advanced pricing on CPQ that meets the business requirements
• Working closely across departments to understand requirements and develop reports, processes, dashboards, workflows and system updates to meet business needs
• Managing and using Salesforce as an end-to-end business operational tool to manage Sales to Project Delivery and Finance reconciliation

Important to have:

• Minimum two years of experience as a Salesforce Administrator required
• General understanding of project administration and reporting
• Salesforce Administrator Certified and additional Salesforce certifications including CPQ
• Experience in Inspire Planner or other native Salesforce Portfolio Project Management (PPM) tools
• Managing bespoke models for financial information
• Experience in finance tracking and reporting at a project and portfolio level
• Experience working at a B2B SaaS and/or Services company
• Ability to meet deadlines and prioritise simultaneous work requests
• Desire to support others and help them grow their own understanding and capability with Salesforce as a primary tool in our business
  
  

Who are Alliants and what do we do?

At Alliants we help many of the world s most respected luxury hotel, travel and retail brands to deliver exceptional experiences through the software we build. Since 2009, we ve gone all-in and built award-winning mobile apps, chat applications and SaaS products, we ve changed the face of the digital guest experience and we indulge millions of users each day with our technology.

What s in it for you?

We re a friendly, mission-driven bunch that values inclusion, learning and development, and transparency. Check out our benefits:

A competitive salary

Up to 10% annual bonus

Remote & flexible working

25 days holiday + public holidays

Digital Nomad: travel abroad while working for 30 days a year

Generous level of stock options

Private healthcare

Life Insurance

Monthly takeaway allowance

Pension with matched employer contribution

1,500 training and development budget each year


You can view some of the amazing brands and exciting projects we work on.
If interested or would like to know more, please click apply.