Sales Support Specialist

Responsibilities:

1-Health & Safety:

• Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.

2-Functional:

• Compiling weekly and monthly sales reports, highlight deviations from target.
• Preparing weekly deliveries reports for the operations team.
• Maintaining the commercial activities database.
• Customer registration on the EPR system of the company.
• Customer contracts review with the legal department.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information and communicate important feedback from customers internally.
• Maintaining and updating sales and customer records.
• Permits issuance and material treatment traceability certificate issuance.
• Liaise with the Logistics department to ensure timely deliveries.
• Support sales team in proposal preparation.
• Support the marketing department in event management.
• Support the business development department in data collection.
• Attend for the customer destruction on site when needed.
• Support in admin works related to the General Manager office.