Employer Active
Join a fast growing company with 25 years of continuous
Work remote (Looking for remote workers in New York and Texas)
What you ll love about Transfinder
The ability to learn and work with the latest technology in our built upon Esri s industry-leading mapping and geographic information system (GIS)
Team focused
Open-door management style and an entrepreneurial
Strong culture that encourages employees to listen and anticipate client needs, challenges, employees to develop cutting edge solutions, and promotes employee ownership of support and service issues.
Transfinder has won multiple Best Places to Work awards!
We are hiring for staff who can work from home remotely in Texas or New York
What will you be doing
This is a client facing Our Client Project Managers work directly with our clients to setup and configure our software while coordinating training and Click on the link to review our brochure that describes the implementation process and what our Client Project Managers
The Client Project Manager is a member of the implementation team in our client services department working hands-on with new and existing clients to assure the successful installation, configuration, training, and implementation of all software packages. The Client Project Manager works collaboratively with training, sales, and support/engineering teams to onboard clients from start to finish.
Develop project plans to meet client objectives, including specific goals, milestones, and target
Provide hands-on support and data analysis for clients during their implementation period, including troubleshooting when
Maintain clear, complete, and accurate documentation related to all project activities, including tracking time spent on client and department-related activities in a CRM.
Coordinate software installation between client and internal installation teams.
Coordinate online and onsite training between Transfinder s training team and the client.
Evaluate overall status of assigned projects and identify risks or roadblocks.
Maintain communication with clients to ensure that projects are on track, given the goals established in the project plan, and work with clients to adjust, as
Promote an atmosphere that encourages collaboration, optimism, and dedication.
Must have experience
The Client Project Manager is hands-on and technically minded, working with a task-oriented approach while retaining a strong commitment to dedicated customer
Bachelor s Degree or equivalent combination of education and
3+ years experience in a related field, such as Software Implementation/Support, Project Coordination, or Application Analysis
Proven record of defining, executing, and completing
Ability to maintain, track and meet the needs of multiple client projects
Highly organized and
Ability to propose new ideas, both functional and
Ability to learn new software and procedures quickly and
Experience with web-based
Excellent verbal and written communication
Nice to have experience .
Experience with Windows Administration, SQL and Access Databases, GIS software, and Crystal
We are also hiring more experienced project managers with enterprise level
What do we do
Transfinder s mission is to provide superior value for their clients by delivering faster, safer, and smarter solutions. Transfinder has built the safest, most efficient transportation management and communication solutions designed for school districts and municipal governments, and their Transfinder combines its superior solutions with its award-winning service, establishing and maintaining long-term relationships with every client that is built upon respect, confidence, integrity, and mutual Used extensively by more than 2,000 school districts and municipalities in 47
Full Time
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