Sales & Events Coordinator - New Opening Roma - Lazio

A little taste of your day-to-day

• Supporting Sales and marketing team in organising their agenda and completing daily activities;
  
• Ensuring consistent reporting of accounts productions through accurate setting and maintenance of PMS Sales-related fields;
  
• Facilitating the analysis of all commercial trends by producing, creating and/or improving hotel s statistics;
  
• Maximising usage of Sales tools, to successfully handle RPFs and Group Requests;
  
• Liaising with clients to build accurate events bookings;
  
• Delivering exceptional service standards in-person, on email or over the phone;
  
• Establishing client requirements to effectively facilitate their needs;
  
• Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue;
  
• Accurately logging all enquiries in the sales and catering system compiling accurate function sheets and regular reports for the Operations Team;
  
• Reporting to the Director of Sales and Marketing.
  

Requirements

• Previous sales or groups, meeting and events experience in hospitality;
  
• Passion for providing excellent client experiences and client engagement;
  
• Confidence in proactively preventing problems and ability to handle service recovery following any complaints;
  
• Love of working in a fast-paced and motivated team with a desire to take the next step in your career;
  
• Excellent attention to detail;
  
• Fluency in Italian & English language;
  
• Exceptional administrative and time-management skills;
  
• Willingness to work as part of a team and learn new things.