Rostering and Recrui....
Rostering and Recruitment Administrator Night Shift AU Client - Healthcare
Posted on :
22-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1Year
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-04-2024
Job Description
Req ID : 2739564
Job Summary:
The Rostering and Recruitment Administrator provides a highlevel of rostering administrative and recruitment support to the onshore teams in an afterhours capacity.
Key Accountabilities:
Rostering Support (After hours team 80% / Day team 25%)
- Respond and action onshore teams clients staffing requests in a timely manner.
- Undertake rich include filling available shifts forward booking of nurse and sourcing nurse availability.
- Document and maintain entries into the current rostering system and software.
- Communicate with Searson Buck s onhired nurse team via telephone SMS and email
- Document all interactions in the company CRM or provided log sheets with any changes to assignment or staff request.
Administration Support (After hours team 10% / Day team 25%)
- Weekly timesheet followup and collation of onhired nurses working hours and matching to rostered shifts.
- Maintaining client and candidate records in CRM including the collation and entering of data and documentation to a high degree of accuracy and completeness.
- Provision of data entry and administrative functions required to support the onshore teams.
Recruitment Support (After hours team 10% / Day team 50%)
- Sourcing potential candidates as per direction of State Manager.
- Update nurses records in CRMs including the collation and entering of data and documentation to a high degree of accuracy and completeness.
- Assist the team by delivering a high level of candidate searches and sourcing within the approved AHPRA registered regions.
Organizational Alignment
- Contribute to a culture of wellbeing safety and inclusiveness for colleagues and customers in line with policies procedures and relevant legislation.
- Work with a continuous improvement mindset which contributes to the companys framework in the delivery of a quality service.
Requirements
Requirements/Skills Needed:
Essential:
Essential:
- At least 1 year of experience in rostering and administrative rostering or sourcing experience in a call centre customer service environment.
- Proactive approach to meeting customer staffing requirements.
- Strong organisational and planning skills.
- Ability to communicate effectively both verbally and written forms.
- Attention to detail and recording accurate information.
- High level of competency in database and software programs.
Core Competencies
To be successful in this role the incumbent must demonstrate alignment to the following competencies:
Delivering results and meeting customer expectations
- Deliver highquality customercentric rostering and administrative support to the onshore team.
- Adapting and Responding to Change
- Being able to easily change direction based on the customer requirement or urgency of tasks.
Relating and Networking
- Being able to easily connect with and relate to a variety of people to create strong mutually beneficial relationship.
Planning & Organizing
- Demonstrate the ability to plan organize manage and schedule effective support functions across the onshore team.
Following Instructions and Procedures
- Demonstrate strong alignment to administrative systems to avoid risk and mitigate adverse brand or reputation damage.
Presenting and Communicating Information
- Effectively communicate staffing or shifts requests in a verbal or written form to a range of stakeholders and through a number of mediums.
Additional Job Details:
Setup and Location: Onsite/WFH/Hybrid Ortigas Alabang Pampanga Cebu
Work Schedule: Monday Friday 1:00 PM 10:00 PM Manila time / 3:00 PM 12:00 AM AEST
Employment Type: Fulltime
All interviews and other hiring requirements are done virtually or through video calls or emails.
Requirements/Skills Needed: Essential: At least 1 year of experience in rostering and administrative, rostering or sourcing experience in a call centre customer service environment. Proactive approach to meeting customer staffing requirements. Strong organisational and planning skills. Ability to communicate effectively both verbally and written forms. Attention to detail and recording accurate information. High level of competency in database and software programs. Core Competencies To be successful in this role, the incumbent must demonstrate alignment to the following competencies: Delivering results and meeting customer expectations Deliver high-quality customer-centric rostering and administrative support to the onshore team. Adapting and Responding to Change Being able to easily change direction based on the customer requirement or urgency of tasks. Relating and Networking Being able to easily connect with and relate to a variety of people to create strong mutually beneficial relationship. Planning & Organizing Demonstrate the ability to plan, organize, manage and schedule effective support functions across the onshore team. Following Instructions and Procedures Demonstrate strong alignment to administrative systems to avoid risk and mitigate adverse brand or reputation damage. Presenting and Communicating Information Effectively communicate staffing or shifts requests in a verbal or written form to a range of stakeholders and through a number of mediums. Additional Job Details: Set-up and Location: Onsite/WFH/Hybrid | Ortigas, Alabang, Pampanga, Cebu Work Schedule: Monday- Friday | 1:00 PM - 10:00 PM Manila time / 3:00 PM - 12:00 AM AEST Employment Type: Full-time All interviews and other hiring requirements are done virtually or through video calls or emails.
Employment Type
Full Time
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