IT Project Manager

Job Summary:

An IT Project Manager leads the team/s engaged in the development implementation and continuous improvement of a specific business application and/or IT service or project. Duties involve project planning resource allocation and project implementation that is in accordance with Filinvest Software Development Life Cycle standard.

Duties and Responsibilities:

Leadership

• Prepares solution proposals and leads major KRA initiatives.

Recommends ITrelated solutions and services or changes in these to address customer requirements maintaining a balance between user needs software and service design IT infrastructure and facilities configuration and industry best practices and processes.
Effectively manages service expectations of stakeholders
Enables the team to meet delivery and service commitments and schedules according to plans.
Coordinates with vendors for them to deliver the solutions and required services for efficient implementation.

• Leads an individual or team in ensuring they meet and exceed SLAs (Service Level Agreements)

Adheres to group standards and drives compliance across the group
Ensures that documentation for IT applications and services are available
Ensures all service requests are allocated to individual team members based on skills and availability of resources in order to meet SLAs or commitments
Escalates Very High (VH) failures and severe performance issues and leads the resolution of critical issues.

• Defines & supports people development plans

Provides coaching to individuals & teams
Provides performance feedback

IT Project Management & Implementation

• Works with management application development staff IT clients and vendors (if applicable) in understanding application requirements determining the scope and delivering high quality application systems and ITrelated services.
• Leads one or more projects within the delegated team(s) managing resourcing timelines budgets and
  quality of deliverables.
• Ensures availability of the team resources to support projects and monitor work progress towards targets
• Direct clear and efficient problem identification analysis and solutions formulation or workaround.

Application Development & Maintenance

• Leads software development team developing maintaining and providing 3rd level production support for
• InHouse applications and IT project implementations; and escalate issues to Management
• Ensures the delivered software satisfies the functional and nonfunctional requirements as agreed with customer and in compliance with groupwide IT standards
• Administers all implementation issues and generate shortterm resolution as well as long term preventive measures for development
• Deliver quality software ensuring minimal defects and the conduct of agreed Quality Assurance processes to continuously improve deliverables
• Directs clear and efficient problem identification analysis and solutions formulation or workaround.

Remote Work :

No