Rooms Controller
Rooms Controller
Posted on :
13-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 395981
- Confirm reservations and cancellations
- Review out-of-order rooms daily
- Ensure rates match market codes and document exceptions
- Verify and adjust billing for guests
- File guest paperwork or documentation Set upprocess all guest check-inscheck-outs
- Activate room keys Secure valid payment Identify any over-commitments
- Perform duplicate reservation checks; block rooms
- Run daily reports
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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