Responsible Gaming Analyst Danish-speaking

We are seeking a dedicated and passionate Responsible Gaming Analyst to join our team and help us maintain the highest standards of responsible gaming practices

• Analyse riskscoring reports to identify potential addictive behaviour contact players who are at risk by phone or email and provide support according to internal policies and procedures in relation to additional checks selfexclusion and account blocking
• Monitor escalated player registrations to prevent and avoid underage gambling
• Monitor escalated selfexcluded players to assess risk and refund eligible players
• Monitor and review followup case report on a daily weekly and monthly basis
• Escalate complex cases with recommendations to senior management to ensure player protection is safeguarded
• Adopt a solutionfocused approach to assist vulnerable players
• Recommend changes and/or amendments to Responsible Gaming operational activities and processes
• Work closely with the Responsible Gaming Management to instil a culture of Responsible Gaming through promoting awareness and delivering training as required

• Language proficiency native or fluent Danish speaker who can also speak and write English fluently
• To have keen interest in the psychology of addiction regulatory and compliance knowledge
• Ability to listen effectively and understand others empathy
• Willingness to learn and strive to improve business operations
• Positive mindset and a flexible approach
• Ability to work well in a Team
• Have analytical thinking with excellent attention to detail
• Ability to work in a fastpaced dynamic environment

• Private health insurance
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
• Company and Team building events
• Relocation package to Malta including flight and weeks of accommodation