Quality Assurance Te....
Quality Assurance Team Member
Posted on :
22-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 793071
- Handling customer cases and complaints received through IT systems, then analyzing and resolving them quickly and professionally.
- Communicating with technical and customer-related functions regarding resolving customer complaints and requests and expediting their resolution.
- Generating KPI’s and reports regarding problems and issues dealt with as well as the overall performance of IT functions and systems.
- Handling alteration requests related to subscription batches, resolving customers’ command and contract rejections, and ensuring that associated bugs and malfunctions are resolved promptly.
Employment Type
Full Time
Key Skills
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