P&s Support Specialist

Responsibilities:

• Responsibility for managing the RFS process for sales to existing Cloud & Security customers from pre contract, to contract signature, in conjunction with the field sales and account management teams.
• Contribute customer and stakeholder insight to the venture for planning and forecasting, process improvement, process communication and team collaboration.
• Be the champion of sales tools and associated data quality, and drive up NPS for all requests.
• Collaborate with sales teams that support existing and new customers to drive the growth of the C&S business across multiple channels and support the execution of the sales strategy in line with Vodafone targets and objectives.
• Demonstrate the #spirit behaviours in all aspects of the role with a keen focus on customer loyalty.
• Core competencies, knowledge and experience