Program Manager with Change management - Hybrid

This person will lead the development and execution of an Environmental, Social and Governance (ESG) business strategy and drive change from said strategy. ESG experience would be nice to have but not required. This person will be interacting with executives often so experience working with executives especially from a change perspective and an executive presence is required.

Summary/ Responsibilities

The Program & Change Management Lead will be responsible for the successful implementation of a large, complex strategic program (both non-technology and technology).

FM Global operates with a high degree of ethics and integrity. We are a good corporate citizen for our clients, employees, and communities in which we live and work. And we are uniquely positioned to help our clients and others understand, measure, predict, mitigate, and prevent the risks and physical effects of climate change and manage the evolving landscape of sustainability. However, expectations of companies are rapidly evolving, requiring increased transparency and strategy on ESG issues management.

This role will structure and lead the strategic effort to develop, operationalize and execute an ESG strategy built on our unique strengths that delivers meaningful and measurable impacts. Clear focus and alignment on our goals across the organization will allow us to effectively prioritize and develop the policies/programs/products needed to execute on the strategy. An integrated plan will ensure the timing and impacts, internally as well as to our clients and communities, are understood, and managed, to fully realize the value of the strategy.

Responsibilities Include:

• Responsible for leading large-scale, complex and highly matrixed project team that spans multiple levels and departments across the enterprise, including global and regional team members
  
• Ensure that projects are on track and that project resources are utilized efficiently and effectively.Continuously communicate the project status and ensure alignment with interdependent processes.
  
• Able to manage ambiguity and dynamic/shifting priorities.
  
• Build and own a strong program/project plan to align the team and organization on the timeline, milestones,
  
  key deliverables and associated owners; ensure transparency of progress to resolve issues as they arise
  
• Ensure best practices are leveraged for execution including deliverables and artifacts across all programs in portfolio and establish project and change best practices and standards with a newly formed ESG team.
  
• Build strong relationships with program sponsors, senior stakeholders and PPM and act as a trusted advisor
  
• Facilitate, coordinate, and arbitrate cross-functional dependencies and issue resolution across key
  
  stakeholders, including Senior Management
  
• Provide coaching and direction to the project team by prioritizing focus areas, defining deliverables and ensuring measurable results. Drive day to day delivery of team priorities, while also maintaining a big-picture strategic perspective.
  
• Interact effectively with all levels of the organization; develop strong working relationships with key stakeholders.
  
• Build and own a change management strategy and plan that incorporates artifacts from the ADKAR playbook and drives appropriate adoption
  

Qualifications/ Experience:

• 10+ years of experience in program management, project management, and change management roles with successful track record of leading large-scale programs over multi-year time frames
  
• Bachelor s degree. MS or MBA a strong plus
  
• Program management qualifications (e.g., PMP certification)
  
• Change Management qualifications (e.g., ADKAR certification)
  
• Experience operating within a structured PMO environment and building out new approaches, artifacts, and strategies to improve program implementation
  
• Experience with driving large enterprise level programs (requiring large scale change management) and demonstrated strength as an enterprise change agent
  
• Experience with regulatory or environmental projects
  
• Experience working with global teams
  

Skills:

• Knowledge of standard documentation tools (e.g., Excel, PowerPoint) and able to learn and adapt effectively to new operational tools
  
• Strong communication skills (including written and oral presentation skills) with ability to communicate and adapt communication to all levels of the organization Executives to front line employees
  
• Ability to multi-task and partner effectively with different types of stakeholders (Core Insurance, Support Functions and Business Enablement.)
  
• Strong networking and influencing skills, especially in terms of navigating FM Global organization to coordinate across a large and varied set of stakeholders
  
• Ability to quickly develop understanding of new operating model concepts and drive change
  
• Strong attention to detail systematic and strategic thinker who can foresee long term implication and challenges in implementing change through the PMO
  
• Willing to challenge the status quo, confident in own ideas while willing/able to take stakeholders perspectives; not deterred by executive opposition.