Program Manager

Job Description:

Responsibilities:

1. Program Leadership: Provide strategic leadership and direction for the planning execution and closure of programs ensuring alignment with organizational goals and objectives.

2. Stakeholder Management: Establish and maintain strong relationships with key stakeholders including executive leadership project sponsors clients and other relevant stakeholders to ensure alignment manage expectations and facilitate communication.

3. Project Coordination: Oversee the coordination and integration of multiple projects within the program ensuring consistency alignment and effective utilization of resources across projects.

4. Resource Allocation: Allocate and manage program resources including personnel budget equipment and materials to support project activities and optimize program performance.

5. Risk Management: Identify assess and mitigate programlevel risks and issues proactively addressing challenges and obstacles to minimize impact on program delivery.

6. Change Management: Facilitate change management processes within the program including assessing change requests evaluating impacts and implementing changes in accordance with program governance procedures.

7. Quality Assurance: Ensure that project deliverables meet established quality standards and client requirements overseeing quality assurance activities and driving continuous improvement initiatives.

8. Financial Management: Manage program budgets track expenses and monitor financial performance against program forecasts identifying variances and implementing corrective actions as needed.

9. Reporting and Communication: Prepare regular program status reports presentations and updates for stakeholders and executive leadership highlighting key milestones risks and issues.

10. Governance and Compliance: Establish and maintain program governance structures policies and procedures to ensure compliance with organizational standards industry regulations and best practices.

11. Team Leadership: Provide leadership and guidance to program teams including project managers coordinators and other team members fostering collaboration motivation and high performance.

12. Lessons Learned and Continuous Improvement: Facilitate lessons learned sessions at program closure capturing insights and best practices to inform future programs and drive continuous improvement.

Qualifications:

1. Experience: Minimum of 810 years of experience in program management or related roles with a track record of successfully leading and delivering complex programs in a dynamic environment.

2. Leadership: Strong leadership skills with the ability to inspire and motivate teams foster collaboration and drive results in a matrixed organization.

3. Strategic Thinking: Strategic mindset with the ability to align program objectives with organizational goals anticipate future needs and identify opportunities for innovation and improvement.

4. Communication: Excellent communication and interpersonal skills with the ability to effectively communicate complex concepts and information to diverse stakeholders at all levels of the organization.

5. ProblemSolving: Strong analytical and problemsolving skills with the ability to identify root causes develop creative solutions and make datadriven decisions to address program challenges.

6. Negotiation and Conflict Resolution: Effective negotiation and conflict resolution skills with the ability to navigate competing priorities resolve conflicts and reach consensus among stakeholders.

7. Risk Management: Proficiency in identifying assessing and mitigating programlevel risks and issues with a proactive approach to risk management and contingency planning.

8. Financial Management: Experience managing program budgets tracking expenses and monitoring financial performance to ensure programs are delivered within budgetary constraints.

9. Change Management: Familiarity with change management principles and practices including assessing change impacts managing stakeholder expectations and implementing changes effectively.

10. Certifications: Project Management Professional (PMP) certification or equivalent program management certification is preferred.