Production Support Engineer Jr Level
Posted on :
24-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 781030
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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