Patients Accountant for Cleopatra Hospitals Group

Responsibilty:

• Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and medical insurance information.
• Processing patient payments and refunds.
• Identifying medical coding mistakes, typing errors, as well as patient underpayments or overpayments and rectifying them accordingly.
• Creating suitable payment plans for patients based on their monthly income and financial obligations.
• Communicating with medical insurance providers to verify whether patient treatments will be covered.
• Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies.
• Contacting patients through email, written correspondence, or telephone to inform them of overdue balances.
• Contacting collection agencies or attorneys to initiate the payment collection process in cases of delinquent accounts.