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Operational Training Supervisor
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Operational Training....
drjobs Operational Training Supervisor العربية

Operational Training Supervisor

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1 Vacancy
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Jobs by Experience

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4 - 0 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 870370

Job Description

  • Monitor training activities to ensure all scheduled training are conducted.
  • Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
  • Monitor training rooms, systems,s, and calendars to ensure training is distributed effectively and resolves schedule conflicts.
  • Coordinates with all internal functions within various departments to ensure the completion of training processes.
  • Oversee on all training plans to ensure Trainees are being properly trained and certified.
  • Ensure all issues relating to the training process are addressed and conduct root cause analysis of met issues and provide recommendations if needed.
  • Attend kick off meetings, regular conference calls and actively manage all tasks related to new projects.
  • Provide feedback and required reports on necessary activities connected with assigned projects.
  • Develop material to support training programs and ensure material stays up to date.
  • Compile reports of training statistics with recommendations for successful training activities.
  • Writes and organizes procedural manuals and supporting documentation for training programs and systems in accordance with COPC and ISO regulations.

Job Requirements

  • Bachelor’s degree of any discipline.
  • Experienced in training field.
  • Highly people , business oriented.
  • Highly result oriented and analytical thinking.
  • Have new initiatives in training field.
  • Very dynamic resource with excellent communication skills.
  • English lingual 3+, 4
  • Highly experienced in Microsoft office.

Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Administration

About Company

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