Norwegian Customer Support Advisor

Were seeking a dedicated professional for a remote Customer Support role for a Furniture Retail Company with the flexibility to work from Portugal. Join our dynamic team and play a crucial role in ensuring customer satisfaction and resolving inquiries from the comfort of your own home. Contribute to our success while enjoying the flexibility of a remote work arrangement. Elevate your career in this exciting opportunity!

About the job

As a Customer Support Advisor your mission will be to assist our customers with any issue during and after their order.

Responsibilities

• Assist customers through inbound calls enthusiastically and professionally.
• Support customers by providing information about products and trying to close the sale over the phone.
• Support customers on resolution of delivery topics (e.g. where are the deliveries at; deliveries that went wrong is there any stock available etc).

Your Profile

• High proficiency level in Norwegian
• Fluency in English
• Strong client service and callhandling skills
• Capable of expressing oneself confidently both verbally and in writing
• Possesses a thorough understanding of the clients products
• Previous experience in a Contact Centre Customer Service or sales is welcome

What do we offer

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package shared accommodation and flight reimbursement
• Opportunities for career progression and possibilities for an international career through the International Mobility Program

Additional Benefits

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities an onsite doctor many discounts in local businesses company parties and events and much more!
• We promote intercompany mobility to work at any of our sites around the world.

Location

Work from home Portugal