Music Producer
Posted on :
09-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2322920
This is a remote position.
What to Expect
Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.
Research, analyze and determine an appropriate course of action for our customers.
Interact with customers via phone focusing on software navigation questions as well as assisting customers with locating prior years returns and amendments.
Serve as ambassador for the our brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
Document all issues, resolution and follow up action
Capabilities of Top Performing Service Partners for this Program
Outstanding problem-solving skills
Displays patience, empathy, an ability to manage stress, the ability to work under pressure
Skilled and efficient in writing and verbal communication
Outstanding listening skills
Provides knowledgeable, friendly and eloquent customer service
Understanding how to navigate and efficiently use tools
Requirements
THIS OPPORTUNITY REQUIRES A BACKGROUND CHECK Also, AFFIDAVIT OF IDENTIFICATION.
You will be prompted to complete a background check during the enrollment process. Details on the type of background check and the requirements to pass it will be provided as you proceed through enrollment.
THIS OPPORTUNITY REQUIRES A BACKGROUND CHECK Also, AFFIDAVIT OF IDENTIFICATION. You will be prompted to complete a background check during the enrollment process. Details on the type of background check and the requirements to pass it will be provided as you proceed through enrollment.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
