Mid Senior Site Reliability Engineer

About us:

Convertedin is a marketing operating system for eCommerce. It utilizes data and shoppers insights to create personalized multichannel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 eCommerce worldwide.

About The Job:

Your role will involve the creation of software systems and automated solutions to address operational needs within Convertedin.Your duties will encompass overseeing computer systems and establishing alert mechanisms to address a range of operational challenges that our computer systems may encounter.Ultimately you will collaborate with our Infrastructure and Security team to guarantee the seamless delivery of products and services within Convertedins computer system environment.

Responsibilities:

• Provide primary operational support for multiple largescale distributed software applications
• Participate in system design consulting platform management and capacity planning
• Partner with engineering teams to improve services through rigorous testing and release procedures
• Run the production environment by monitoring availability and taking an indepth view of system health
• Build monitoring that alerts on symptoms/issues rather than on outages
• Debug production issues across services and levels of the hosting stack
• Improve reliability quality and timetomarket of our suite of software solutions
• Design build plan and maintain core infrastructure that enables ConvertedIn scaling to support thousands of concurrent users
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault disclosure
• Create sustainable systems and services through adaptation of automation
• Balance feature development speed and reliability with welldefined servicelevel objectives
• Measure and optimize system performance with an eye toward pushing our capabilities forward getting ahead of customer needs and innovating for continual enhancement
• Be on an oncall rotation to respond to incidents that impact ConvertedIn services availability
• Document all the things so you dont need to learn the same thing twice
• Deliver root cause analysis and corrective actions for reported incidents

Requirements

• 25 years of experience as any of the following Site Reliability Engineer DevOps Engineer System Engineer Infrastructure Engineer Cloud Support Engineer
• Good command of English language
• Configuration management: Ansible to manage our infrastructure hosting
• Infrastructure as code: Use Terraform and GitHub actions for automation and leverage cloud technologies to meet our goals
• Systems: manage configure and troubleshoot operating system issues storage (block and object) networking (VPCs proxies and CDNs) and operating system (Linux) configuration package management startup and troubleshooting
• Cloud services: Cloud resources provisioning and configuration through CLI/API
• Solid understanding of the software development lifecycle
• Monitoring and instrumentation: implement metrics in Prometheus Grafana log management and related system and thirdparties integrations like (slack datadog sentry pagerduty)
• Strong Knowledge of managing CI/CD tools
• Engineering practices: availability reliability and scalability as well as disaster recovery
• Work in a variety of languages: Shell Python

Benefits

• Work from Anywhere yes this remote base opportunity with the availability of hybrid options
• We love flexibility! Manage your own work schedule. We trust the people we hire
• Competitive package
• Paid time off
• Fun benefits & perks that you will enjoy!
• Trusting egofree and truthseeking team members
• See something you want to improve Awesome. Were a flexible and collaborative team that is always learning and growing

Need more convincing Check this out!

• Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. Have 50% of the criteria Excited about this opportunity Passionate about what we do at Convertedin Please apply! Convertedin is where everyone can grow
• Convertedin is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity/expression national origin or disability