Mandarin Reservation Specialist (Shared Services)

This company is a state of the art user-friendly online system developed exclusively for the Travel Trade and also manages your bookings online and determines your own markups and selling price. They are now partnered with the Biggest Online Booking Application that is well known in Australia and other countries. Position: Mandarin Reservation Specialist Account: Australian Biggest Online Booking Application Type of job: Email and Calls job Location: Mandaluyong City Industry: Shared Services Company Schedule: Shifting ( 2 days off) Salary: P 80,000 - P 85,000 monthly Benefits: Company will discuss RESPONSIBILITIES: ● Handle and Manage Bookings ● Responsible for responding to the business ● Phone and E-mail requests ● Quick to resolve and provide alternative solutions for misplaced/denied bookings ● Identify and solve system errors and promote online system ● Coordinate with hotels and suppliers REQUIREMENTS: ● Open for Chinese Nationals and any nationalities located here in PH ● Proficient in speaking, reading and writing Mandarin, English and Tagalog language ● Open for Bachelors ● Degree/Undergraduates ● Background in related area is preferred but not required ● Knowledgeable in Computer applications RECRUITMENT PROCESS: ● Initial MS Teams Interview with HR ● Ops Interview ● Language Assessment ● Hiring Manager Interview ● Final Interview ● Job Offer