Live order Team lead
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 874435
Job Description
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
Job Requirements
- Graduate with a bachelor's degree .
- Excellent or fluent English speaker .
- Typing speed not less than 30 words per minute .
- Strong communication and handling skills .
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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