L1 O365

• Min 2 years designing and managing multiple OnPrem Exchange and O365 Mail service (Mandatory) for a large geographically dispersed enterprise (minimum 5000 users).
• Exchange Certification (O365)
• Good knowledge on Onprem to O365 migrations planning and executions
• O365 Users and Group Creation and permission management
• Good knowledge on Mail Routing Concepts
• Experience with configuring different set of Mail Policy as per compliance and audit requirements.
• Experience with PowerShell and Scripting
• Good Administration Knowledge on MS SharePoint TEAMS Onedrive and other O365 tools.
• Effective handling of O365 Compliance Requirements (Such AV Antispam Protection Threat Management DLP Monitoring eDiscovery & Hold.)
• Good knowledge on ADfunctional level
• Good troubleshooting knowledge
• Experience in Microsoft Windows Server Administration to include Server 2012 and 2016/19 operating systems.
• Experience using a ticket management system for work prioritization and daily workload management.
• Coordinating with different lines of services with SLA. Creating and updating of technical documentation.
• 3rd party vendor coordination for visit and troubleshooting
• Incident Management & Escalation Ticket Status Check and Update.
• Change Management Change Raising to facilitate incident resolution & Problem resolution.
• Problem Management & RCA Responsible for preparing RCA document for Severity 1 & Severity 2 calls
• Flexible to work on shifts and Very good communication skills

mail,microsoft dynamics 365,ad migration